Saturday, July 23, 2011

Quick Review of Marina Bay Sands Casino

Went over to Marina Bay Sands casino the other weekend... Is really built for "higher level beings", not really for the commoners... the shops around there are branded... even the "foodcourt" sells at a higher price, don't dare to think of the celebrity chef restaurants...

The casino overall is not impressive. In comparison with the RW Sentosa counterpart, MB Sands is/has:
(1) Slightly lesser smoke, which is probably 1 of the only 2 advantages it has over RW Sentosa (RWS).
(2) Less mouldy smell (from carpet) the 2nd and last advantage....
(3) Get your drinks yourself. Yes, there are staff OCCASIONALLY push carts to bring beverages to you, but they shout out like drink sellers at a soccer match in old National Stadium (unlike the RWS, the aunities ask you personally warmly and with a smile). No biscuits.
(4) Coffee (with milk) is as good.
(5) Milo is as good.
(6) Bottled drinking water NOT available. Only seen once when the staff pushes the cart, only once in the middle of the night... No plain water, sigh...
(7) Earn Member points as easy, but....
(8) Member points CANNOT redeem meals! Can change points into Premier$, but is 1 point to $0.50. So if compare to RWS which effectively converts 1 point to $2, anyone can do the math and know which is worth... There are around 3 restaurants inside the casino. We tried 1, the service is good, but the price is... even after deducting around 32 points, still have to pay $12 plus... 32 points in RWS can redeem around 2 meals for 3 person... of course RWS is self service, but personally prefer to have "free" food...
(9) Food is ok though, not bad...
(10) About same journey time...
(11) Need to pay $100 levy for local as per normal...
(12) Casino has POOR design in terms of layout... imagine an oversized Tampines Mall of 3 floors... Slots machine are placed around the oversized "walkways". If in "2nd" floor, you have to walk ONE BIG ROUND to get to the other side of the slots machines!!! Sigh...
(13) Machines are lousy... not fun...
(14) Queue up a LONG time just to make the membership card.
(15) Card sometimes is difficult to be read in the slots machine.
(16) Entrance & exit gates are CONFUSING!!!!! You'll know what I mean when you go there... RWS entrances & exits are so much clearer how to approach...
(17) ID card sensing system slow and easily cock up. Once when going out to take a breather, I accidentally moved my card instead of quickly moving it out of the laser barcode scanner, and the alarm sounded, and have to go to the side to "quick reset" my status...
(18) POOR STAFF SERVICE. Especially 1 of the security (in suit) at the entrance, ask him where to go for making membership, he replied that must go inside casino to make, and when I remarked "oh, so casino inside got counter", his immediate no-thinking reply is "Of course lah, inside sure have one what..." ...

So my folks and I unanimously conclude that : we will NOT go back to MB Sands again. Should we want to go to local casino (although unlikely, since now only left 2/3 pay... ), it will be RWS.

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