2 major disruptions in 3 days? Wow.... But what can you do? ... "Non-satisfactory" service/communication(initially?)? ... But what can you do?.... Today morning testing drag & drag & drag & drag... fr 10am to 12.10pm... But can what you do? .... Raining today, so ponder outside DB MRT station where is the free shuttle bus... Got a road just outside the station entrance, so thought bus will come.. but no, bus is FURTHER out, pls walk without shelter (reminder - raining today)... No clear indication... But what can you do?
In short, even if anything happens, will SMRT be replaced? Nope. Can people go on mass "campaign" of not-taking-mrt? Nope, probably buses and taxis will overload till crazy... Don't think of cars please... Can LTA heavily fine SMRT? Well, yes, BUT... Can SMRT increase fare next year or so? ALSO CAN!!!!! and ... yes, What can you do???
Verdict: What can you do??????? WHAT CAN YOU DO??? .....
p.s. I was slightly annoyed today when I walk all the way to the MRT station only to see the sign that service to NS Line will resume at 11am. I told myself nevermind, go Suntec first... which I detoured and stop at Dhoby Ghaut to go Plaza Sing... only to realise the shops not open yet... so I jalan for a while and went back to MRT station, and thought of taking the free shuttle bus to Orchard, but... refer above story... in the end walk down to station control, and noticed this time (11 plus am) the announcement of shuttle-bus locations had stopped. I figured that it could be service resumed, after such long drag... and ask a red-colour shirt SMRT staff (who was busily tearing down some signages)if any train going to Orchard and he hastily & repeatedly & hurrily &... you get what I mean... says yes (X umpteen times, super speed) and coming.. I go down and waited, with the TV signage saying train to arrive in 2 mins... and wow, it must be counting in cybertronian time, as the "2 minutes" seem to be 4~5 earth minutes... wow... and best is that, if I remember correctly, announcement came to say no service from Ang Mo Kio to Marina! Hmmm... anyway, train did came, but was JAM-PACKED! So I decided to go to Suntec instead, and took the Circle-line then...
Seriously, very bad experience... I understand hiccups do occur, especially such a large infrastructure, which has been serving us reliably for so many years... But as reported, if events of same nature keep happening, then something major might be underlying... I do also am for the overhaul check today, for safety reason... I think I am against the call for the MOT to step down, but rather, the CEO of SMRT (and probably the higher management) can do more than apologise... I applaud PM's move to cut short his vacation (which I personally don't think he should do it), and his usual way of "logicalize" problems and solutuions... but then it shows he might not have learnt from this year's lessons: emotions and EQ do play a big part in solutions...
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